Brand Reputation Management
Big franchises and family-owned companies alike cannot ignore the power of online reviews. We’ve read in articles listed on Inc. Magazine and Fast Casual that one, single negative online review can cost you anywhere from $700 – $3000. That’s not a setback any company can afford.
We manage brand reputation by ensuring all reviews are handled appropriately. We have the experience and word-smithing to answer even the craziest of strange reviews.